How Call Center Cubicles Bring Value To Office Space


Call centers have been booming since the 1990s, as more businesses become customer-focused and undertake steps to beat out competition. With 24-hour operations in most centers, it is essential that the furniture in the center is comfortable and durable.

Call center cubicles are the key piece of furniture in every center, configured to use the office space in the most economical way. With the goal of most such businesses being to maximize the capacity so that the space is used efficiently, these cubicles are smaller than regular office ones, providing enough workspace for one person to perform their duties.

For those businesses wanting to further maximize the usage of their space, the cubicles are ganged together so that each cubicle shares the panel wall with its neighboring cubicle. This seems to be the norm used by most businesses when they set up the office space.

The call center cubicle is high enough to have a file storage unit stowed under it or even some shelves for paperwork. Since most call centers experience a high volume of calls, it can turn out to be a rather stressful experience for the workers. This makes it important to ensure that staff are monitored and trained in the best of ways. Hence the side panels of the cubicles are kept low so that supervisors can keep an eye on the service representatives, and respond to occasions when they may be needed to calm a situation down.

To give the workers some privacy, the middle panel of call center cubicles is relatively higher than the side ones. This means that each worker can enjoy some personal space, and even an area to put up notes or pictures; something to make the space feel like their own.

With the flexibility of adapting the design to fit the size and need of any call center office, and the durability to allow for future growth, call center cubicles offer the efficiency and value that has become the norm of every such business. So, replace the desks and give your call center workers an overall satisfying experience in the same office layout. If looking to build a call center in San Diego, look to Cubicles Office Environments for new, used, and refurbished call center cubicles.

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